The Educational Resource Center (ERC), located in Campion Hall, serves the specialized resource needs of the Lynch School of Education and Human Development (LSEHD) faculty and students.
The students in this position will staff the circulation desk, assisting patrons in person and over the phone. Responsibilities also include: checking library materials out to patrons and processing returns, stacks organization and maintenance, cleaning, and ad hoc projects as needed. Students will also provide technical support, such as printer maintenance, scanning, and troubleshooting basic computer issues. Hours may include nights and/or weekends.
Equity, diversity, and inclusion are important values for BC Libraries. Customer service to patrons reflects those values.
Customer Service is an important aspect of this position. The students should demonstrate or be willing to develop and implement:
Time Management Skills
Organization
Attention to detail
Teamwork
Clear communication
Patience
Respect
During the school year, the ERC is open M-TH 8am to 10pm, Friday 9-5, Saturday 10-6, and Sunday 12-8.
Students can work a minimum of 6 hours with a maximum of 20 hours per week. Some Saturday shifts are required per semester. Some Saturday shifts are required per semester. The ERC Staff will train student workers for this position.
For more information about the ERC: https://libguides.bc.edu/erc/
BIPOC students are encouraged to apply.
In order to apply, students must fill out an application which can be attained by emailing erc@bc.edu, hard copy applications are also available at the ERC circulation desk. The ERC schedules students for 1 to 5 hours shifts, depending on need and availability. The second page of the application requires students to note their availability, this should include work availability, as well as times students are in class, clubs, volunteer hours and any other commitments. This way we have the most updated information when we look at the scheduling.
ERC Staff
