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Technology Help

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Overview

When you have computing or printing trouble, where do you go?

Help Desk in O'Neill Library

The Walk-In Help Desk on the 3rd floor of O'Neill Library provides help for computer software, networking, virus removal, computer rebuild/reimage, printing, and other issues.

Hardware Repair

If you're certain the problem is hardware, go to the Hardware Repair Center in O'Neill Library Room 208, near the elevators.

photo of hardware repair in O'Neill Library 208

General Technical Help

Contact ITS-Help by phone, chat, email, or fill out a support form. 

Remote Access to Resources

This Remote Access Guide explains how to access resources from off-campus.  If you have problems connecting to library resources, Ask Us.