Greets patrons who approach the service desk; checks library materials out to users and processes returns; determines the eligibility of patrons for library privileges and answers general informational questions about the library both in-person and over the phone; assists patrons with searching for books in Holmes, referring patrons to reference staff as necessary; shelves new books and returns; searches for missing books; maintains order in the stacks by assisting in stacks maintenance activities; assists with course reserve processing; assists with interlibrary loan and document delivery scanning; assists with exhibits. Provides technology assistance, such as maintaining printer by refilling paper and toner, fixing paper jams, helping patrons with scanners. Hours may include nights and/or weekends. May open and close the library in staff’s absence. Good customer service skills required.
Significant training, a high level of responsibility and skill are required as students directly handle rare and valuable materials in a high security environment. Expected to work with minimal supervision. Conducts detailed bibliographic, biographical and historical research; digitizes special collections and archival materials; shelves, arranges, moves, and maintains special collections and archival materials; performs classification, cataloging, inventorying, organization, and indexing of special collections and manuscript collections; provides basic reference and orientation services directly to researchers; participates in mounting exhibitions and assists with conservation activities.
Performs minor book repair and/or preparing books for more advanced preservation treatment; repairs damaged pages and creates protective housing; assists with exhibition preparation; creates and updates records and files.