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Refinitiv Workspace (Formerly Thomson One) User Guide


Registering for Workspace

This is a guide on how to use the Refinitiv Workspace (Thomson ONE).

Refinitiv requires to you create an account and request approval for access. Please follow the instructions below.

Create an Account

Visit the Refinitiv self-registration page. Register using your BC email address.


Click Next to complete this portion of the registration.  You will receive a message regarding a verification email.

Verify your email address and enter your information

Check your email for a message with the subject Refinitiv Email Verification. Click the link in this email.

 Fill out the form with the required fields and click Register Now.

You will receive a confirmation message thanking you for registering.

Wait for access approval and create password

Check your email for a message with the subject Welcome to Refinitiv Workspace from This email may take an hour or more to arrive. Click the link Get Refinitiv Workspace.











Create a password and click Next.


You are now done with registration and will be brought to a page where you can download Refinitiv or access it via the web.

Access Refinitiv

  1. Visit Refinitiv and accept the terms of use.
  2. On your first visit you will be presented with options including job role, languages, and email updates. Select and confirm your choices to access the Refinitiv platform.